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OneHSN

Help and F.A.Q.

For a quick overview video on how to complete your child care application, watch the video below.

Frequently Asked Questions (F.A.Q's)

No, on this site you can complete and submit an application for child care that will be automatically sent to the child care programme(s) of your choice. Once a space becomes available, you will be contacted by the child care programme for registration.

Yes, you may apply to as many programmes as you wish. Your choices will be determined by the information you submit on your application. You will be contacted by the child care programme where a space first becomes available. If you accept this space, you still have the option of remaining on one or more other waitlists.

If no space is immediately available to you, the amount of time you will wait is determined by many factors. You may contact the child care programme directly to find out where you are on their wait list.

Persons who are working, attending school or have an approved medical or child/family need for child care may be eligible for Child Care Fee Subsidy. The amount of Fee Subsidy a family can receive is calculated based on income.

  • Canada Wide Early Learning and Child Care (CWELCC) reduces the cost of the child care space at licensed child care programmes who are participating in CWELCC for children under age of 6 years. This may be extended to June 30th of the year a child turns 6 if the child turns 6 between January to June and is enrolled in a preschool, kindergarten or family age group. Families do not need to apply for CWELCC.
  • Child Care Fee Subsidy is also help with the cost of child care. Families need to apply and be eligible to receive a fee subsidy. To be eligible parents need to have a need for care (e.g. Working, attending school) and be financially eligible. The amount a family pays varies based on their income. Child Care Subsidy can be approved for children up to age 13 who are attending a licensed child care programme that has a service agreement with the County of Wellington. Families can still apply for Subsidy, even if their child care fees are lower due of CWELCC.

Contact Us

Email:
support@onehsn.com