For a quick overview video on how to complete your child care application, watch the video below.

Contact Us

Subsidy Inquiries:


For questions related to your subsidy application or subsidy status, please contact 3-1-1, select your preferred language and choose option 4 for ‘daycare’ or email


Online Technical Support


For technical assistance with the site, please contact the OneHSN Support team:

E-mail us at: 


We offer support in English and French.