City of Ottawa Child Care Registry and Waitlist
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Subsidy Inquiries

For questions related to your subsidy application or status, please contact 3-1-1, select your preferred language and choose option 4 for ‘daycare’.


Online Technical Support

For technical assistance with the site, please contact the OneHSN Support team:

Online Support

For assistance or information please e-mail us at:

Website Guide (Parent/Guardian)

  • This guide is designed to show you how to use this website to its full potential and provide assistance with the use of the website. You can open the document as a PDF by clicking the 'Download' button below.

  • You must have Adobe® Acrobat® Reader® installed on your computer to view PDF documents. Click on the link below to download Acrobat Reader software.

Session: bd423f73-ec47-450c-a573-12bb2e807042
Request: ccb71f98-0f4f-4231-a6ba-9e09c18bcc4b
Timestamp: 10/3/2022 3:59:40 AM +00:00

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